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Retrieve your serial number from your order receipt email or our support
You can usually find your serial number in the order receipt email you received after purchasing the software at. Or open "About" on the registered software interface to find the serial number in "This software is licensed to" tab.
If you lose your order receipt email, you can send your order ID or purchase email address to our support team at to ask to resend the serial number.
Credit Cards via Secure Online Ordering
We accept payments in United States Dollars, European Union Euros, British Pounds, Canadian Dollars, Australian Dollars, and Hong Kong Dollars via all major credit cards including Visa, MasterCard, American Express, Discover, and Eurocard. The online order is encrypted and secure.
You will be taken to a 3rd party company called RegNow which specializes in Internet commerce and will handle the secure transaction. Once your credit card is accepted, you will receive an order confirmation email! It's a pretty painless process. (Please allow up to 1 hour for email delivery)
Note: During peak times, you may find the order confirmation email may taking up to half an hour. Also, there have been a few rare cases of unreachable emails due to mis-configured email clients and privacy control...
If you purchased and, for whatever reason, you do not receive an email with download instructions, please send an e-mail to. Once we receive your request, we'll try to re-send your download instructions as soon as possible!
Refunds will be processed up to 30 days after the initial purchase. Refund requests should be sent to with your order number. Please include an explanation for the refund.
1. Most of our products check updates automatically. Select "Check for updates" in Help menu to use this function. For other products, you can get the latest version from our website.
2. If the major upgrade serial is not free, you only need to pay a small upgrade fee, and our system will provide the new registration code to you.
3. If you fail to update or want to upgrade to any software assembled by yourself, our support team at
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